Vulnerability Assessment & Program Uplift delivers a risk-based remediation plan with severity-tied SLAs, and the program your security and IT teams can operate after we leave.
The scanner is licensed, the dashboards are lit, and the backlog gets larger every quarter. Findings live in spreadsheets, ownership is unclear, and the SLAs are aspirational. Nobody can answer the auditor's question: what happens when a Critical lands at 4 p.m. on a Friday?
We fix the program, not just the findings. Gap analysis across the six domains a real program runs on, a risk-based prioritization framework, ITSM and scanner integrations that automate the work, and a backlog reduction sprint that proves the process at scale. You own and operate the result.
Severity scores rank findings. They don't tell you which ones matter here.
A finding with no named owner has no closure date, only an export.
Aspirational timelines nobody is measured against, and no reporting when they slip.
What actually happens when a Critical lands at 4 p.m. before a long weekend.
An auditor wrote up vulnerability management. A regulator has the team on a remediation timeline. A customer is asking for the SLAs and the evidence behind them. Buying another scanner won't answer the finding.
Critical and High findings are stacking up. Tickets sit unassigned. The same hosts appear scan after scan. The team can't tell leadership whether the trend line is improving or getting worse, because the prioritization is ad hoc.
ServiceNow VR is on the contract. Tenable is scanning. Prisma Cloud is wired to the registry. But the findings don't flow to the right owner, the assignment rules don't fire, and remediation lives in spreadsheets next to the platform that was supposed to replace them.
Six-domain gap analysis with the findings, the evidence, and the per-domain rating behind each one. Written so the auditor and the regulator can read it, not just the security team.
Severity plus business context. Asset criticality, exposure, exploitability, and compensating-control logic, codified into a scoring model the team can run by hand and the platform can run automatically.
ServiceNow VR (or equivalent) integrated with Tenable, Prisma Cloud, and any third-party penetration testing intake. Assignment rules, deferral workflow, exception process, and notification escalation wired end to end.
Asset data certified against the CMDB. Owners assigned. Scan-target coverage validated. The single source of truth that prioritization and assignment depend on, made trustworthy.
Critical and High findings remediated within the agreed window. Medium and Low handed off with sequencing. The proof point that the new program runs at scale, not just on paper.
Real-time dashboards for the team. KPIs for the CISO, the CIO, and the audit committee. Trend lines, response times, compliance status, and the metrics behind the next board readout.
Documentation review, interviews, and platform walkthroughs across the six program domains. Findings consolidated into a gap register tied to evidence. The risk-based prioritization framework and the SLA schedule are drafted, reviewed, and approved before any platform work begins.
CMDB and asset inventory reconciled against scanner output. Owners assigned at the service tier, not the host. Scan-target coverage validated for endpoints, servers, network devices, cloud workloads, and containers. The inventory that prioritization and assignment depend on is made trustworthy before automation is layered on top.
Scanner integrations wired into the ITSM. Assignment rules, severity-tied SLAs, deferral and exception workflow, notifications, and escalations configured. CVSS plus business-context scoring applied per finding. Container and cloud-native paths wired alongside infrastructure findings, so the program is unified, not siloed by tool.
Reduction sprint targets Critical and High findings under the new model. Medium and Low handed off with sequencing. Post-event retrospectives codify the lessons. The program is operated by the client team with Fortellar shadowing, then handed over with the option to roll directly into Managed Security.
The governance backbone behind the program: the published Vulnerability and Patch Management Policy, the severity-tied SLA schedule, the risk acceptance and exception workflow, and the post-event retrospective cadence that keeps the program improving instead of drifting.
See expertiseHands-on configuration of ServiceNow Vulnerability Response and Data Certification, scanner integrations, assignment rules, CVSS-plus-business-context scoring, deferral and exception workflow, change management hooks, and the dashboards the operations team runs the program from.
See expertiseThe control mapping that makes the program defensible: cross-mapped to HIPAA, SOC 2, NIST, PCI DSS, and the state and sectoral rules that reach the mid-market, with the evidence trail wired to satisfy them at audit time, not at scramble time.
See expertiseContainer and cloud-native vulnerability paths unified with the infrastructure findings: Prisma Cloud, AWS Inspector, Azure Defender for Cloud, wired into the same intake, the same prioritization, the same SLAs.
See expertiseBring your latest audit finding and backlog count and we'll scope the uplift.