Fortellar

Disaster recovery isn't a document. It's a drill.

Business Continuity & Disaster Recovery turns a documented RTO into a tested one. Recovery designed across cloud and on-premise, runbooks authored, failover proven live, so recovery is something you've done, not something you hope works.

Why This Matters

Untested recovery is a guess.

Most BC and DR programs are documents. Critical processes named, RTOs set, recovery sites listed, then filed until the next audit. The first real test is the day production goes down, and the gaps surface in the order that hurts most: data older than the RPO, apps outside the runbook, dependencies nobody mapped. The recovery time on paper is not the one the business gets.

The work is making recovery testable and tested. Impact analysis built on real operational dependencies, recovery designed across cloud and on-premise, runbooks rehearsed with the people who'd actually run them, and live failover on a cadence auditors expect. The RTO you commit to is the RTO you've measured.

What an untested plan hides
01

Data age

Restores that come back older than the RPO the business signed off on.

02

Scope gaps

Applications outside the runbook that turn out to be in the critical path.

03

Dependencies

Upstream and vendor dependencies nobody mapped before the outage.

04

Failover

A recovery time on paper is not the one measured under a live cutover.

Who this is for

Three situations where the recovery posture needs to be real.

Situation 01

RTO commitments outpacing the program

Customer contracts, internal SLAs, and regulatory expectations have specific RTO and RPO numbers attached. The plan documents them. The technical reality has not been validated, and the gap between commitment and capability is widening.

The outcomeRTOs that match what the technology can actually deliver. Where the commitment exceeds capability, the gap is closed in design or renegotiated in contract, not surfaced during the real disruption.
Situation 02

Just had a ransomware or major outage

Something hit. Operations went down. The recovery worked in pieces and took longer than the documented RTO. The post-incident review surfaces gaps the program never tested. The board wants a credible recovery posture before the next event.

The outcomeA program rebuilt around tested recovery. BIA refreshed against the incident's lessons. Runbooks rewritten and rehearsed. Failover tested on cadence.
Situation 03

New regulatory operational resilience requirement

DORA, FFIEC operational resilience guidance, NYDFS Part 500 amendments, state insurance regulators. The bar on operational resilience has risen, and the program needs to clear a higher standard with documented evidence.

The outcomeA continuity program aligned to the specific regulatory standard reaching you, with the evidence of testing and exercise the regulator expects on file.
What's included

A recovery capability that's been proven, not promised.

A business impact analysis with the business in the room

Critical processes named by the business owners, with actual operational dependencies, disruption tolerance, and impact curves documented. The BIA reflects how the business actually runs.

RTO and RPO calibrated to capability

Recovery objectives tied to the BIA, validated against the technical capability, and tested under realistic conditions. Where the commitment exceeds capability, the gap is documented and closed.

Recovery designs across cloud and on-premise

Replication strategies, failover mechanics, alternate-site arrangements, SaaS dependencies, and third-party recovery commitments mapped end-to-end. The design works as a system, not as a collection of application recoveries.

Runbooks written for the people executing them

Step-by-step recovery procedures, written for the operators who would run them at 3 a.m. under pressure. Versioned, rehearsed, and refreshed against infrastructure changes.

A testing program on cadence

Tabletops with the business, technical drills, partial failovers, and full failover tests scheduled to the standard your regulators and auditors expect. After-action reports drive specific program changes.

A continuity governance forum

Quarterly review with the business, technical, and compliance leads. Recovery posture, test results, change impact, and regulatory horizon on the agenda. The program stays current between major drills.

Regulatory evidence on file

Test results, exercise reports, BIA refreshes, governance minutes, and change records mapped to ISO 22301, NIST SP 800-34, DORA, and the sector-specific operational resilience rules reaching your environment.

A handoff into ongoing operations

The program operates after we step back. Annual BIA refresh, quarterly governance, scheduled testing cadence. Your team or our Managed Security Services runs the cadence with the same playbook.

How it works

Four phases. Scoped to the business's actual dependencies and the regulatory standard reaching you.

Phase 01

Analyze

Business impact analysis run with the business owners. Critical processes named, dependencies mapped, disruption tolerance measured. RTO and RPO targets validated against capability. Gaps between commitment and capability documented.

You walk away with
  • A current BIA owned by the business, refreshed against the latest operating model.
  • A validated RTO and RPO register tied to capability.
  • A gap analysis between commitments and what the technology can deliver.
Phase 02

Design

Recovery architecture designed across cloud, on-premise, hybrid, and SaaS dependencies. Replication strategy, failover mechanics, alternate-site arrangements, and manual workarounds documented as a system. Third-party dependencies mapped and contracted.

You walk away with
  • A recovery architecture document signed off by technical and business leads.
  • Runbooks written for the operators who would execute them.
  • Third-party dependency map with contracted recovery commitments.
Phase 03

Test

Tabletop exercises with the business. Technical drills on the application stack. Partial failovers on cadence. Full failover testing scheduled to the standard your regulators and auditors expect. After-action reports drive specific program changes.

You walk away with
  • Scheduled testing cadence with documented after-action reports.
  • Specific runbook and design changes traceable to test findings.
  • Regulator-ready evidence of testing and exercise.
Phase 04

Operate

Annual BIA refresh. Quarterly governance forum. Change management wired into the program so the plan tracks production. New applications, new vendors, and new business lines absorbed into the program as they land.

You walk away with
  • A live continuity program with annual and quarterly cadence in place.
  • Change management wired to keep the plan current with production.
  • A handoff to your team or to Managed Security Services.
Expertise this work draws on

The components behind a tested continuity program.

Cybersecurity & Compliance

Business Impact Analysis

Critical process identification with business owners, operational dependency mapping, disruption tolerance measurement, and the discipline that keeps the BIA reflecting how the business actually runs.

See expertise
Cloud & Technology Infrastructure

Recovery Architecture

Recovery design across cloud, on-premise, hybrid, and SaaS dependencies. Replication strategies, failover mechanics, alternate-site arrangements, and manual workarounds documented as a single system.

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Technology & Security Operations

Testing & Exercise Design

Tabletop design for executive and business participation, technical drill scoping, partial and full failover testing, and the after-action discipline that turns tests into specific program improvements.

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Cybersecurity & Compliance

Operational Resilience Compliance

Alignment to ISO 22301, NIST SP 800-34, DORA, FFIEC operational resilience guidance, NYDFS Part 500, and the sector-specific resilience standards reaching your environment.

See expertise

A documented RTO without a tested one is a commitment you cannot defend.

Bring the current BC and DR plan, the RTOs and RPOs you have committed to, and the regulatory standard reaching your environment. We will tell you what testing would actually validate.